Our Services

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Our most-requested services include:

Comprehensive revenue cycle assessment & reporting with workplan development, including patient accounting, patient access, medical records, charge capture processes, and information systems utilization.

Accounts receivable follow-up and recovery effort—onsite, using client management and production staff as much as possible, supplemented by our personnel where needed, with feedback and training of client staff.

Interim and/or supplementary management services. We now offer interim fiscal services management and support!

Workplan implementation oversight augmented by our hands-on participation and assistance.

Policy and procedure development and documentation for all revenue cycle and related functions.

Staff mentoring and training, at all levels of function, using both individual and group approaches, for all revenue-cycle-related functions throughout the client organization.

Medical coding—onsite auditing, training, and support.

Credit balance analysis/resolution—onsite, using client management and production staff as much as possible, supplemented by our personnel where needed, with feedback and training of client staff.

Managed care contract compliance assessment and recovery effort—onsite, using client management and production staff as much as possible, supplemented by our personnel where needed, with feedback and training of client staff.

For more information contact us at (413) 253–7960 or email us at info@hpa.cc to discuss how we can help.